Privacy Policy
Last updated: May 2026
Kiss & Makeup respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or make a booking.
Who we are
Kiss & Makeup provides makeup, beauty and aesthetics services in Swansea.
Website: https://kiss-and-makeup.co.uk
Email: bookings@kiss-and-makeup.co.uk
What information we collect
We may collect the following information when you use our website or booking system:
Name
Email address
Phone number
Appointment details
Service or treatment selected
Messages or enquiries you send to us
Information needed to manage your booking
Basic technical information such as IP address, browser type and website usage
How we use your information
We use your information to:
Respond to enquiries
Manage bookings and appointments
Send booking confirmations and reminders
Contact you about your appointment
Provide the service you have requested
Improve our website and customer experience
Keep basic business and appointment records
Our lawful basis for using your information
We use your information because it is necessary to respond to your enquiry, manage your booking or provide the service you have requested.
In some cases, we may also use your information where we have a legitimate business interest, such as keeping appointment records and improving our service.
If you give consent for marketing or optional communication, you can withdraw your consent at any time.
Booking system
Our website uses an online booking system to allow customers to book appointments. The information you enter into the booking form is used to manage your appointment and send booking notifications.
Email communication
If you contact us or book an appointment, we may contact you by email to respond to your enquiry, confirm your booking or update you about your appointment.
Cookies
Our website may use cookies to help the site work properly and improve the user experience.
Cookies are small files stored on your device. You can control or delete cookies through your browser settings.
Who we share your information with
We do not sell your personal information.
We may share information with trusted service providers who help us run the website, booking system, email system or hosting.
This may include website hosting, booking software, email delivery services and security tools.
How long we keep your information
We only keep your personal information for as long as necessary.
Booking and enquiry information may be kept for business, customer service, legal or accounting purposes.
Your rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
Ask for a copy of the information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information in certain circumstances
Object to how we use your information
Withdraw consent where consent is being used
To make a request, contact us at:
bookings@kiss-and-makeup.co.uk
How to complain
If you are unhappy with how we use your information, please contact us first so we can try to resolve it.
You can also complain to the Information Commissioner’s Office:
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.